The BridgeIntercultural Simulation · MyLearningHub
Facilitator guide · 8–16 people in two teams · One shared device + projector · 90–120 minutes

How to run The Bridge

Barnga makes people feel culture clash. The Bridge trains what to do about it. Two companies — each secretly briefed with opposite working norms — must plan a joint project together. The friction is real, the misreadings are measured, and the exercise ends with a working agreement the group writes for itself.

Why fictional companies, not countries

The two cultures — Alunan Group and Nordbeck Industries — are deliberately fictional. They carry real cultural dimensions (hierarchy, directness, time, silence, relationship-first vs task-first) without attaching them to any ethnicity or nation. In a Malaysian room this matters: participants recognise the dynamics from their own lives — across cultures and across generations — without anyone being made a representative of their people. The same dimensions drive the generational misreadings mapped in The Bridge-Maker; this simulation is that book's chapter three, played live.

Flow

1 · Secret briefings (10 min)

Split the room. Each team reads its culture card privately on the shared device — the app gates the screens. Insist: play the norms sincerely, never explain them, and react naturally when the other side violates them.

2 · Three joint rounds (45 min)

The joint venture must agree real things: how it will meet and decide, how to handle a schedule slip, how to raise quality problems. After each round, both teams privately rate themselves and the other side. Say nothing about the ratings yet.

3 · The reveal (15 min)

The app shows both culture cards side by side, the translation table — what each behaviour meant versus how it was read — and the perception gap chart: how each team saw itself versus how the other side experienced it. This chart is the moment. Let it sit.

4 · The bridge (20 min)

The whole group selects five working agreements from ten candidates — or writes better ones aloud. Print the charter. In corporate runs, this charter routinely becomes a real team artefact.

Debrief questions

  • Point at the biggest bar in the gap chart. What exact behaviour created that gap — and what did it mean from the inside?
  • Which of the other team's norms, now that you can see it, is actually better than yours?
  • Where does this exact clash run inside our own company — between departments, between generations, between HQ and site?
  • Nobody in this room was rude. Everybody was misread. What does that tell us about the colleague we found “difficult” last month?